IceHook
Delivery & logistics

Worldwide delivery from the heart of Europe

We ship IceHook from Burgas, Bulgaria (EU) to clients in 60+ countries, with a 2-year warranty and dedicated technical support.

Production up to 12 weeks

Each unit is built to order with quality control before shipping.

2-year warranty

Every device ships with a 2-year manufacturer warranty.

Worldwide delivery

We arrange logistics to virtually any destination, by your preferred terms.

Technical support

Remote support and guidance for installation, setup and operation.

Fast, established routes across Europe

From our EU base in Bulgaria we deliver efficiently across the continent. Typical European destinations include:

Burgas, Bulgaria (EU)

Beyond Europe we regularly ship to the Middle East, Asia and the Americas.

GermanyFranceSpainItalyNetherlandsBelgiumAustriaPolandCzechiaRomaniaGreecePortugalSwedenIrelandUnited Kingdom

How delivery works

01

Request a quote

Tell us your destination and delivery terms for an accurate shipping estimate.

02

Proforma & production

We confirm a proforma invoice and start production (up to 12 weeks).

03

Crating & freight

The unit is crated and shipped by your chosen terms; we share tracking and docs.

04

Install & support

Set up in ~6 m² and go live, with remote technical support throughout.

Shipping in 3 crates

IceHook ships in three crates for safe transport. Use these for freight calculations:

Box 1

180 × 56.5 × 44.5 cm · 62.65 kg · 0.45 m³

Box 2

97 × 90 × 127 cm · 107.9 kg · 1.11 m³

Box 3

256 × 154 × 43 cm · 228.7 kg · 1.7 m³

Get a delivery quote to your location

Share your destination and we'll include shipping, packing and timelines.

Request a delivery quote